Waikiki Condo, great location for all Waikiki activities
Surf Condo
Frequently Asked Questions

We try to anticipate questions you might have about our unit and provide the answers here. If you need additional information send email to SurfCondo@aol.com or go to Contact Us.
1.

What is the minimum rental time period?

5 nights

2.

What are the deposit requirements?

Receipt of $100 to secure rental dates.  This rental deposit will not be returned in the event of a cancellation.  This rental deposit will be applied to your total rental costs.  Security and cleaning deposits will not be used toward the rental cost but are refundable after the condo has been checked with no damages and the key returned as requested.

All dollars are US Dollars.

Rental Deposit

 $100-is applied toward final payment; see cancellation policy for more details.
Security Deposit $100-Rental deposit turns into the Security Deposit
Key Deposit $200
Total Deposit that will be held until the unit is vacated, checked and keys returned. $300

3.

What is your cancellation policy?

A deposit of $100.00 US is required to hold the dates.  Full payment of all funds is due 30 days prior to occupancy.  If cancelled prior to the final payment date a fee of $25.00 US will be kept for processing and the $75.00 US returned. If full payment has been received, all deposits will be refunded and only the portion of rents and fees that are able to be rented to another tenant will be refunded.

4.

In addition to deposits; is anything else payable in advance of my stay?

To hold rental dates all deposits and final rental payment is due 30 days prior to occupancy.

5.

How do we get the condo keys?

Keys will be sent to you by Federal Express or USPS prior to the rental.

6.

How many people can stay at the condo at one time?

A maximum of four (4) people (this includes children).  5th person may be allowed with an additional fee and if approved in writing at time of confirmation.

7.

Who cleans the condo when we leave?

The cleaning staff will be in to clean the unit.  A cleaning checklist is to be followed by all tenants prior to departure.

8.

What is the smoking policy?

No smoking is allowed in the condo or on the lanai.  A $300 deposit fee will be forfeited if smoking has been done in the unit or on the lanai.

9.

Is there a swimming pool at the condo complex?

No, but the beach is just a short walk away!

10.

Where is the nearest grocery store?

Four blocks down Kuhio Avenue.  An information binder is in the condo.  It lists local activities, phone numbers, stores etc.  We also recommend the book series 'Oahu Revealed' by Wizard Publications Inc.